Heidy Rodriguez Web Dev

Heidy Rodriguez

heidyrodriguez567@gmail.com

Heidy Rodriguez

I worked on professional projects with Lewis University from 2022-2023. This sparked my motivation to start developing on my own.

About Me

Recent Graduate

Hello, I’m Heidy! I am currently learning how to further advance the web development mind space. I recently acquired my Master’s in Cyber Security in 2023 and have been working on side projects since then to widen my web development portfolio.

I gained an interest in field when I created and gave insight on web designs for a university institution while working with their information technology department. I like working with new people. New people means new insights. New insights means understandings of previous setbacks.

My Resume

Education & Experience

Project Specialist

Lewis University (2023)

– Working in conjunction with multiple tech areas for the integration of a SaaS-based IT Service Management Platform

– Working through the design enhancements of the university campus portal platforms

– Assisting the project manager with university portal content requests

– Providing self-written content for the Office of Technology Newsletter

Graduate Assistant

Tech Projects
Lewis University (2022 - 2023)

– Working through the transitional upgrade of the university campus portal platform

– Assisting the project manager with university portal content requests

– Giving feedback and providing self-written content for the Office of Technology Newsletter

Graduate Assistant

Information Technology
Lewis University (2022)

– Performs technology-related duties across multiple aspects of the Office of Technology service desk team daily operations

– Working closely with customers and end-users to meet their technology needs in-person and remotely

– Preparing and executing tickets for each of the service desk requests, giving relevant information, assigning, and escalating to the appropriate Office of Technology teams as necessary