Hello, I’m Heidy! I am currently learning how to further advance the web development mind space. I recently acquired my Master’s in Cyber Security in 2023 and have been working on side projects since then to widen my web development portfolio.
I gained an interest in field when I created and gave insight on web designs for a university institution while working with their information technology department. I like working with new people. New people means new insights. New insights means understandings of previous setbacks.
Lewis University (2023)
– Working in conjunction with multiple tech areas for the integration of a SaaS-based IT Service Management Platform
– Working through the design enhancements of the university campus portal platforms
– Assisting the project manager with university portal content requests
– Providing self-written content for the Office of Technology Newsletter
Tech Projects
Lewis University (2022 - 2023)
– Working through the transitional upgrade of the university campus portal platform
– Assisting the project manager with university portal content requests
– Giving feedback and providing self-written content for the Office of Technology Newsletter
Information Technology
Lewis University (2022)
– Performs technology-related duties across multiple aspects of the Office of Technology service desk team daily operations
– Working closely with customers and end-users to meet their technology needs in-person and remotely
– Preparing and executing tickets for each of the service desk requests, giving relevant information, assigning, and escalating to the appropriate Office of Technology teams as necessary
Lewis University (2021 - 2023)
4.0 GPA
Completion of 45 Credit Hours
Lewis University (2016 - 2020)
Minor in Chinese Language and Culture
Graduated with Highest Honors.
3.91 GPA
Completion of 150 Credit Hours.
All rights reserved by Heidy Rodriguez 2024